FAQs
Simply create an account on our website and opt-in to the program. You will automatically start earning points with your first purchase!
You can earn points in a variety of ways. Points are earned by making purchases, following us on our social media sites, submitting product reviews, referring friends and more!
Besides, we post special events and tasks on our Instagram occationally for you to earn more points!
Make sure you are logged into your account and scroll down to the section with our 4 reward options. Pick a reward to redeem your points for $ off your purchase with a coupon, and apply the coupon code at checkout! Coupons cannot be combined.
If you make a return, the points you earned from the purchase will be deducted from your account.
Yes. Your points will expire after one year of inactivity. Earning or redeeming points in any way keeps an active status.
We hate to say it, but Catswif Rewards and promo codes cannot be combined.
Earn as many points as you can—we dare you! The number of points you can earn is uncapped, so shop and earn away.
Double-check if you were signed into your rewards account and didn't check out as a guest. If you have done this already, contact us at contact@catswif.com, we will assign points to you manully.
If you were logged in and still didn't get the points when making an earning action, please feel free to let us know at contact@catswif.com, we will look into it for you.