Processing
We stock our own inventory, thus all orders are usually processed and shipped within 1-2 business days. Note: Processing time does not include shipping transit time.
Shipping
For now, we ship to the US and Canada only. We offer FREE shipping for all orders over $30 USD with a transit time of 5-7 business days.
If your shipment is damaged or lost, please contact us at contact@catswif.com. We will send you a replacement within 2 business days of receiving notification from you.
Please feel free to contact us at contact@catswif.com if you have any questions.
Things to pay attention
We are unable to deliver a package with only a P.O.Box address.
If you're shipping to a country outside the U.S., your order may be subject to import duties and taxes, which are levied once your package reaches your country. CATSWIF is NOT responsible for any duties, taxes, or additional charges that may be charged by Customs for international deliveries.